RETURN POLICY

Returns & Exchanges Policy
      We accept the return of products. Customers have the right to apply for a return within a few days after the receipt of the product.
      -Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
      -Please contact us in advance and we will provide you the address where you should return to. Do not send them back to the address on the package. Or no refund will be issued. 
      -Items must be unused, undamaged, and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.
      -Buyer is responsible for return shipping costs.
      Items that do not meet these criteria will not be considered for return.
Purchase Not Eligible for Return
      -Final sale item(s) is not eligible for return or exchange.
      -You must email us a picture showing the problem/defect after submitting the return/exchange request online.
Order Cancellation
      Your order will be fully refunded if it’s canceled within hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders canceled after hours of purchase but before shipment, a cancellation fee is applied. We will NOT accept order cancellation requests if the order has already been shipped.
Contact us
      If you have further questions/issues, please don’t hesitate to contact us at our email or chat with us online.
      Please contact the customer service staff for the address of changing or refunding.

We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 
Notes：
Custom-order or personalised items do not have a right to 14 days refund.

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Processing time: 2-7 days.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

Return Address:FLAT/RM 705，7/F，FA YUEN COMMERCIAL BUILDING， NO.75，FA YUEN STREET，MONG KOK，KL，HONGKONG